Service Engineer

Responsibilities:

• On-site commissioning and function tests of our machines at customers
• Independent implementation of fault analyzes and solving problems as a contact person on site
• Maintenance, repair and training at the customer’s site
• Sound technical advice to customers for sustainable customer satisfaction
• Documentation of the service assignments in suitable systems for transparency and knowledge retention
• Machine conversions as part of option expansions
• Collaborate with the service team to design and improving processes for the best possible customer service

In addition, it is particularly important that:

• You enjoy dealing with customers in a service-oriented manner, even in difficult situations
• You are not insecure about facing unknown problems – you are motivated to find a solution!
• You enjoy working in a team and have organizational and communication skills.
• In critical cases, you are willing to provide support beyond normal working hours and to support customers on site (willingness to travel: 100%)
• You work independently, in a structured and reliable manner

Bring these strengths with you:

• Completed technical training in the field of mechanics, electronics, mechatronics, machining
• Experience as a service technician or in maintenance
• Good technical understanding (mechanical, electrical, hydraulic and pneumatic)
• Knowledge and experience with CNC controls
• Good verbal and written language skills in German and English
• A car driver’s license

Janina Ganter will answer any further questions you may have,

+49 7724881-703 bewerbungen@weisser-web.com.